| 摘要 |
A multi-modal system providing for a single point of contact that can allow users to manage their personal contact information and contact lists, and connect to other users and businesses in a personalized, efficient, location - sensitive and organized manner. By accessing the system using any type of telephony-based device, a user can manage all of their personal and business contacts as well as perform generalized searches in public databases, such a s white page and/or yellow page listings, or more personalized searches throug h databases of their business or personal contacts. A user may also, during a generalized search, go to a personalized search, and vice-versa. The system may also provide users with the opportunity to select certain businesses fro m their contact lists and allow these businesses to provide them with personalized data, either on demand or based on user-controlled permissions or areas of interest through various technologies including presence technologi es.
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