发明名称 Method and system for customized information handling system support updates
摘要 A self-support module of an information handling system selectively downloads self-support updates for selected component categories from a self-support network location by periodically communicating component usage information to the network location for selection of self-support updates based on predetermined levels of component usage. For instance, a self-support usage analysis engine tracks inputs to the self-support module to identify information handling system hardware or software components that are the subject of user requests for self-support and provides the usage information to the network location to select self-support downloads of updates associated with hardware and software components subject to one or more requests for self-support.
申请公布号 US2005177825(A1) 申请公布日期 2005.08.11
申请号 US20030375536 申请日期 2003.02.27
申请人 KAMALANATHAN CHANDAR 发明人 KAMALANATHAN CHANDAR
分类号 G06F9/44;G06F9/445;(IPC1-7):G06F9/44 主分类号 G06F9/44
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