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发明名称
System and method for optimizing call routing to an agent
摘要
申请公布号
GB2402296(B)
申请公布日期
2005.08.10
申请号
GB20040008243
申请日期
2004.04.13
申请人
* ROCKWELL ELECTRONIC COMMERCE TECHNOLOGIES, L.L.C.
发明人
ROBERT P * BECKSTROM;ERIC * JAMES
分类号
H04M3/523;(IPC1-7):H04M3/523;H04M3/51
主分类号
H04M3/523
代理机构
代理人
主权项
地址
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