| 摘要 |
A method for consolidating the information from multiple information sources so as to provide a uniform set of screens for an agent. All of the information sources are automatically linked in a coherent manner, which is defined by the user. The provision of an information item into a field automatically accesses user-specified information items from the various information sources. The station ( 10 ) receives ( 501 ) the initial information item and then sends ( 503 ) this information item to the sources specified by the information field, receives additional information items from these sources, and displays or presents the information items received in any desired media type.
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