VISITOR MANAGEMENT SYSTEM AND METHOD

摘要

PROBLEM TO BE SOLVED: To determine customers' preferences and provide services matching the customers' preferences by recording the customers' behavioral histories in a store and purchases.

SOLUTION: A radio tag is attached to a point card 1 issued by a store to a customer to provide means of customer identification, and a plurality of readers 21 to 23 for detecting the position of the radio tag are installed in the store. A cash register 3 detects the customer's purchases. The readers 21 to 23, the cash register 3 and a storage device 4 are connected so that every customer's movement information and purchase information are automatically accumulated in the storage device 4. A control apparatus 5 with a display monitor can be connected to the storage device 4 to read out every customer's in-store movement history and purchase information by a store side operation.

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