| 摘要 |
<P>PROBLEM TO BE SOLVED: To offer a good customer adequate preferential treatment and rapidly deal with a procedure to be urgently dealt with. <P>SOLUTION: A customer reception system is provided with; a reception terminal to which a customer 11 inputs customer identification information; and a reception management server 25 which determines the customer rank of the customer 11 based on the customer identification information and reorganizes a queue so that a customer 11 of high customer rank may be placed on a priority basis. <P>COPYRIGHT: (C)2005,JPO&NCIPI |
