| 摘要 |
<P>PROBLEM TO BE SOLVED: To provide a customer information processing apparatus that prevents easy acquisition of contact-related information for contact with a customer from customer information. <P>SOLUTION: When a customer is selected, the customer information processing apparatus in a store sends the selected customer code to a customer information management apparatus 1 (S206), which in turn extracts customer information corresponding to the customer code from a customer basic information DB 13A, a customer visit information DB 13B and a customer use information DB 13C (S207) to send it to the customer information processing apparatus 3 (S208). If there are data in zip code, address, telephone number and email entries as contact-related information, the customer information processing apparatus 3 extracts the data (S209), replaces them with predetermined display data (for example, "0" or "*") (S210) and screen-displays the replacing customer information (S211). <P>COPYRIGHT: (C)2005,JPO&NCIPI |
