发明名称 System and method for automatically conducting and managing surveys based on real-time information analysis
摘要 The present invention provides a system and technique for initiating, conducting, and managing real-time surveys, in the context of a real-time discourse, such as Internet chat, to provide dynamic, real-time survey results. A surveyor initiates a survey by filling out an electronic form which is processed and submitted to a sorting component of the invention. The invention imposes an additional layer of functionality upon a Live Information Selection and Analysis tool which gathers, summarizes, and indexes chat messages in a real-time discourse. The sorting component matches the collected real-time chat messages from the LISA tool with correlating submitted survey queries to provide raw real-time survey results which are converted into a viewable format for submission to the surveyor. The present invention makes it possible to initiate, conduct, and manage multiple surveys simultaneously to provide accurate, dynamic, real-time survey results within the context of a real-time discourse.
申请公布号 US6912521(B2) 申请公布日期 2005.06.28
申请号 US20010878484 申请日期 2001.06.11
申请人 INTERNATIONAL BUSINESS MACHINES CORPORATION 发明人 KRAFT REINER;YIM PETER CHI-SHING
分类号 G06Q10/00;G06Q30/00;H04M3/22;H04M3/36;H04M3/56;(IPC1-7):G06F17/30 主分类号 G06Q10/00
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