| 摘要 |
A system and method to integrate an enterprise and an expert system in such a way that the expert system and the enterprise collaborate to both build and maintain the appropriate contact list and collect data regarding enterprise assets such as copiers, printers, and facsimile machines traditionally only available to the enterprise. Contacts by the expert system to the enterprise are minimized so that that enterprise is not unduly distracted by the important yet mundane task of collecting maintenance data. The expert system prepares and deploys an internet website having an associated datastore. An initial electronic message having a hypertext link to the expert system website is prepared by the expert system and delivered to a first enterprise contact. The electronic mail message is propagated thorough the enterprise, and additional enterprise contact information is reported by enterprise members using the hypertext link and the new enterprise contacts are recursively contacted with additional electronic messages. As targeted assets are located and information is gathered, the information is reported to the expert system through the web pages of the expert system website identified by hypertext links in the email, enabling the expert system to both efficiently collect and manage the data related to the targeted assets without significant foreknowledge of the enterprise infrastructure.
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