| 摘要 |
A system of providing medical after sales support to a patient or other user associated with a patient having a packaged medical product with a product code identifying the product is disclosed, wherein the user remains anonymous. A product code and a user identifier or contact address are received at a medical information computer ( 3 ) over a communications link ( 2,5 ) from a user ( 1,4 ). The received code is verified to determine if it corresponds to a valid code stored in a product code database ( 3 e). The received user identifier/contact address is verified to determine if it corresponds to a valid user identifier/contact address stored in a user identifier/contact address database ( 3 f). Information related to the packaged medical product identified by the product code is retrieved from a user medication record database ( 3 h) or product information database ( 3 g), upon positive verification. The retrieved information related to the packaged medical product is outputted over a communications link ( 2,5 ) to the user ( 1,4 ) identifier/contact address. The system can allow the building of a user managed anonymous medication record, and can allow anonymous personal verification of individuals receiving medical treatment.
|
