摘要 |
Method and system for determining a near optimal schedule of resources in linear time by providing an optimal resource ordering scheme that increases customer satisfaction and resource satisfaction and lowers operating costs. The present invention is embodied in a scheduling computer program. The method receives a set of resources and associated resource data. The method determines a resource-rank-function value for each resource, based on the associated resource data. Based on the resource-rank-function value associated with each resource, each resource is rank ordered. For each resource, the method determines a set of candidate shifts, based on the associated resource data. The method determines a weight value for the candidate shifts associated with each resource. Based on the weight values associated with each candidate shift, the method determines a schedule of shifts, for each resource in rank order. |