Troubleshooting printing devices

摘要

Systems and methods are described herein for improved operation and troubleshooting of a printing device. A printing device includes a master module wherein printing device operation data can be stored in non-volatile memory. The master module is provided with non-volatile memory or an uninterruptible power source so that the master module memory may be retained and dumped upon request. The memory dump may transmit the memory contents to a local external device through a port, such as an infrared port or a USB (Universal Serial Bus) port, or the memory contents may be transmitted to a remote location. The dumped data may then be analyzed to quickly identify a problem component in the printing device.