发明名称 |
APPARATUS AND METHOD FOR EVENT-DRIVEN CONTENT ANALYSIS |
摘要 |
<p>An apparatus and method for the event-driven analysis of media contents derived from customer interactions is disclosed. Content analysis is executed exclusively on those segments of the interaction media (12) that are relevant in a given context. The steps of the analysis (18) are carried out either in a static or dynamic manner where less demanding on resources analysis type is performed prior to more demanding analysis type.</p> |
申请公布号 |
WO2005046195(A1) |
申请公布日期 |
2005.05.19 |
申请号 |
WO2003IL00921 |
申请日期 |
2003.11.05 |
申请人 |
NICE SYSTEMS LTD.;BACHAR, AVIV;GABAY, SHAY |
发明人 |
BACHAR, AVIV;GABAY, SHAY |
分类号 |
G10L15/04;G10L15/26;H04M3/493;H04M11/00;(IPC1-7):H04M11/00 |
主分类号 |
G10L15/04 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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