SYSTEM AND METHOD FOR SUPPLYING INFORMATION USING TELEPHONE CALL

摘要

The present invention relates to a system and method for providing information using a telephone call with experts, which enables a questioner to obtain an answer through real-time voice communications with an answerer who can give an appropriate answer to a question, by selecting the answerer among experts elected by a predetermined expert electing method and making a telephone call between the questioner and the answerer. The present invention provides an information providing system, comprising an expert database for maintaining expert information by categories, with respect to experts elected by categories via a predetermined expert electing system; an answerer selecting system for selecting an answerer from the elected experts; a call connecting system for controlling a call to be established between a questioner's terminal and the answerer's terminal; an evaluation system for receiving evaluation data from the questioner who has listened to the answerer's answer in voice through the established call, and reflecting the received evaluation data in the expert information; and a billing system for charging the questioner and paying the answerer according to a predetermined billing method, in case that the call establishment is closed. According to the present invention, there is an effect that there is provided a system and method for providing information which enables a questioner to obtain a voice answer form an answerer in real time, in which the answer has an objectively verified ability in giving an appropriate answer.