发明名称 |
Systems and methods for reporting device problems |
摘要 |
Disclosed are systems and methods for reporting device problems. In one embodiment, a system or a method pertains to collecting device data relevant to diagnosing or fixing a problem encountered by a user of a device, collecting user input regarding the encountered problem, and generating a customized problem report that describes the problem and that includes the collected device data.
|
申请公布号 |
US2005097405(A1) |
申请公布日期 |
2005.05.05 |
申请号 |
US20030700133 |
申请日期 |
2003.11.03 |
申请人 |
SESEK ROBERT;TESTARDI STEPHEN L. |
发明人 |
SESEK ROBERT;TESTARDI STEPHEN L. |
分类号 |
G06F11/00;(IPC1-7):G06F11/00 |
主分类号 |
G06F11/00 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|