摘要 |
<p><P>PROBLEM TO BE SOLVED: To provide a system for managing the operating condition of a machine tool that makes it possible to quickly dispatch a serviceperson to the location of the machine tool even if the serviceperson does not know the location. <P>SOLUTION: An operating condition management device 10 for managing data on the operating conditions of the machine tools 20 of all customers in a centralized manner is connected to the machine tool 20 of each customer by a wireless communication line and the Internet 60. A service center is provided with a service center PC 40 connected all the time to a dedicated server 15 provided in the operating condition management device 10. The service center PC 40 displays a predetermined map on a large-screen monitor installed in the service center, and displays the location of each machine tool 20 using a circular marker according to the location information data of each machine tool 20 that is periodically distributed by email, with the color of each marker varied depending on the operating condition of each machine tool 20. <P>COPYRIGHT: (C)2005,JPO&NCIPI</p> |