Method and system for generating information about relationships between an enterprise and other parties and sharing such information among users in the enterprise

摘要

A system for automatically generating and distributing information relating to relationships between an enterprise and other parties. The system includes a computer for processing documents and a database system which includes a database of information relating to relationships between an enterprise and other parties; and a sever for controlling access to the database and for communicating with the computer. The computer is programmed to: monitor a document as it is processed by a user on the computer; identify a reference to a party in the document; and send information identifying the party to the server. The server is programmed to: receive the identifying information; access the database for information relating to a relationship between the enterprise and the party; and if a record relating to the party exists in the database, send the information relating to a relationship between the enterprise and the party to the computer. The information is generated, at least in part, based upon responses by system users to surveys generated by the server when another party is identified. The information sent relates to the value of the relationship to the enterprise and to the quality of the relationship. The information is also generated, at least in part, based upon survey responses by other enterprises. The system also can receive a request from the user for information from other information sources and the server is further programmed to formulate an inquiry to an information source in response to the request.