发明名称 |
Method and system for automated freight claims |
摘要 |
Freight claims of a manufacturer to a logistics service provider are automated to manage re-orders of built to order products, such as information handling systems, in response to delivery reports from customers for lost or damaged freight. A freight claim engine automatically initiates communication to the logistics service provider for customer delivery reports of freight claims and determines whether to re-order the delivery of the product based on the response of the logistics service provider. Responses to a freight claim by the logistics service provider that indicate delivery of the product in a desired time precludes a re-build of the product to improve customer satisfaction and reduce manufacturer costs.
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申请公布号 |
US2005055258(A1) |
申请公布日期 |
2005.03.10 |
申请号 |
US20030657983 |
申请日期 |
2003.09.09 |
申请人 |
MYRICK STEPHANIE;JAMES JANIS |
发明人 |
MYRICK STEPHANIE;JAMES JANIS |
分类号 |
G06Q10/00;(IPC1-7):G06F17/60 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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地址 |
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