发明名称 Enduser diagnostic system and method for computer-based error interpretation
摘要 An enduser diagnostic system or "system" (10) for computer-based error interpretation includes a network addressable device (33), a computer-based system (20), and an inspector (40). The network addressable device (33) provides solutions for error problems associated with the computer-based system (20). The computer-based system (20) includes a system registry (26) for storing information required for configuring software and hardware components that define the computer-based system (20). The inspector (40) is a software component linked with the system registry (26) and the network addressable device (33). The inspector (40) compiles examination data by accessing the computer-based system (20) including the system registry (26). By generating examination data, the inspector (40) quickly and accurately provides information, including real-time information, required for assisting the network addressable device (33) with supplying a solution to the error.
申请公布号 US6865696(B2) 申请公布日期 2005.03.08
申请号 US20010882567 申请日期 2001.06.15
申请人 HEWLETT-PACKARD DEVELOPMENT COMPANY, L.P. 发明人 LOPKE MICHAEL S.
分类号 G06F11/30;G06F11/00;G06F11/07;G06F11/22;G06Q50/00;(IPC1-7):G06F11/00 主分类号 G06F11/30
代理机构 代理人
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