发明名称 Method and system for processing customer requests and generating associated information correlated to ordered products
摘要 A method and system for processing customer requests and generating associated information correlated to ordered products by utilizing at least one computing mechanism is disclosed. The method and system includes receiving multiple customer requests from at least one source, identifying at least one product from each customer request, identifying at least one specific subcomponent associated with each identified product, summing a quantity of identified products ordered from the customer requests, either determining when the summation of the identified products exceeds a predetermined value or when the duration of summation exceeds a predetermined time period, determining an appropriate output device, correlating information associated with each the identified product, and delivering the information to the appropriate output device for each identified product.
申请公布号 US6853981(B1) 申请公布日期 2005.02.08
申请号 US19990400596 申请日期 1999.09.21
申请人 CATERPILLAR INC 发明人 RADOSEVICH MILTON P.;BROOKS JERRY E.
分类号 G06Q10/00;(IPC1-7):G06F17/60 主分类号 G06Q10/00
代理机构 代理人
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