发明名称 |
Managing performance metrics describing a relationship between a provider and a client |
摘要 |
Managing performance metrics includes accessing a metric catalog comprising a number of metrics, where each metric is associated with a threshold value. A selection of a subset of metrics of the number of metrics is received, and a service is defined using the subset of metrics. Metric values describing performance of the service are determined, where each metric value corresponds to a threshold value associated with a metric of the subset of metrics. The metric values and the corresponding threshold values are compared, and the performance of the service is evaluated in accordance with the comparison.
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申请公布号 |
US6850866(B2) |
申请公布日期 |
2005.02.01 |
申请号 |
US20020242881 |
申请日期 |
2002.09.12 |
申请人 |
ELECTRONIC DATA SYSTEMS CORPORATION |
发明人 |
COUCHOT JOHN T.;DAVEY JOHN R.;DONOVAN JOSEPH M.;HALL JAMES D.;WETZEL LAURA L.;WANG MINZHI |
分类号 |
G06Q10/00;G06Q30/00;(IPC1-7):G06F15/173 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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