发明名称 |
System and method for the creation and automatic deployment of personalized dynamic and interactive voice services |
摘要 |
This invention relates to a system and method for creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. More specifically, the invention relates to a system and method that enable personalized delivery of information in real-time, via natural language voice communication with a voice-enabled terminal device. The system and method combines personalized information broadcast technology with an active voice page. An active voice page is created by the system, stored in a call database and used to generate dynamic voice menus. A call server retrieves the AVP from the call database and delivers the content of the service by dialing a subscriber's telephone number, speaking message text to the subscriber and recording the subscriber's input in response to the call menus. A unique AVP is generated for each subscriber scheduled to receive voice service content.
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申请公布号 |
US6850603(B1) |
申请公布日期 |
2005.02.01 |
申请号 |
US19990454602 |
申请日期 |
1999.12.07 |
申请人 |
MICROSTRATEGY, INCORPORATED |
发明人 |
EBERLE HANNES;LEON CHRISTOPHER S.;MAASS BODO;PATNAIK ANURAG;SANTA ANA ALBERTO;ZIRNGIBL MICHAEL;REYES BENJAMIN;MOSLE WOLF |
分类号 |
G06F7/00;H04M1/64;H04M3/00;H04M3/493;(IPC1-7):H04M1/64 |
主分类号 |
G06F7/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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