摘要 |
<P>PROBLEM TO BE SOLVED: To more accurately judge customer's personal features as personal information and to provide an instantaneous sales promotion service corresponding to a customer segment based on the personal information. <P>SOLUTION: An image processing part 51 extracts and specifies the sex of a customer himself or herself, an age group, features such as avocation, staying places and time, noticed commodities in which the customer may be interested judging from the turned direction of the face, and a customer's walking course from a plurality of pictures of each buying customer which are continuously photographed by a plurality of cameras 11-18 and registers the extracted data in a visiting customer list 52. A customer management part 53 extracts feature data from the visiting customer list 52, extracts voice guide information/electronic bulletin information corresponding to the feature data and previously stored from a notice information DB 70, outputs announcement/electronic bulletins from an output part 40, and records the data of leaving customers in a customer DB 60. The walking courses of customers recorded in the customer DB 60 can be effectively utilized for the improvement of commodity display. <P>COPYRIGHT: (C)2005,JPO&NCIPI |