发明名称 SYSTEM AND METHOD FOR BUSINESS SERVICE MANAGEMENT AND BUILDING BUSINESS SERVICE MODEL
摘要 A modeling system has a database that stores information of resources of a computer network service. A server f has a graphical user interface application for creating and editing service models. The application receives user-entered search criteria and searches information in the database based on the criteria. The search criteria can include a name, type, attribute, and other information of the resources. In addition, the search criteria can be a user-entered search query entered that has one or more logical or Boolean conditions relating resource attributes to attribute values. Using information obtained through searching, the application is used to create at least a portion of a service model of the computer network service. Once created, the application is used to initiate publishing of at least a portion of the service model to one or more impact managers of the computer network service.
申请公布号 EP1834294(A2) 申请公布日期 2007.09.19
申请号 EP20050855518 申请日期 2005.12.21
申请人 BMC SOFTWARE, INC. 发明人 TRINON, JEAN-MARC;CLINE, TROY;CRAWFORD, SHANE;GIROIR, WALT
分类号 G06Q10/06;G06Q30/02 主分类号 G06Q10/06
代理机构 代理人
主权项
地址