| 发明名称 |
Method and system for managing a customer communication |
| 摘要 |
A method of managing a customer communication within a business is disclosed. The customer communication is generated in response to an identified need and input into a computerized database. The distribution of the communication is also tracked and the tracking information stored in the database.
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| 申请公布号 |
US2004230686(A1) |
申请公布日期 |
2004.11.18 |
| 申请号 |
US20030438455 |
申请日期 |
2003.05.14 |
| 申请人 |
THOMAS WILLIAM TRANNON;MCCOY RODNEY GLEN;HIGHTOWER MARY ELIZABETH;VANCE CHARLES H. |
发明人 |
THOMAS WILLIAM TRANNON;MCCOY RODNEY GLEN;HIGHTOWER MARY ELIZABETH;VANCE CHARLES H. |
| 分类号 |
G06Q30/00;(IPC1-7):G06F15/16 |
主分类号 |
G06Q30/00 |
| 代理机构 |
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代理人 |
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| 主权项 |
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| 地址 |
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