SYSTEM AND METHOD FOR ANALYZING CONSUMER SPECIFIED ISSUES ASSOCIATED WITH A SOFTWARE APPLICATION
摘要
<p>A system and method for resolving a service request is described. The method including receiving a service request (402) including information describing select attributes of the current condition of a software application initiated by a user, and sending a service request response describing at least one reason for the current condition of the software application (408).</p>
申请公布号
WO2004100334(A1)
申请公布日期
2004.11.18
申请号
WO2003US12448
申请日期
2003.04.07
申请人
IMS HEALTH INCORPORATED;HOUSTON, SETH;FIGG, FRED;BONANNI, DOMENIC, J.
