| 摘要 |
The present invention is related to a method, system, and business process for configuration management (3) of an item such as a network. A deployed state of being (7) and a designed state (4) of being for the item are identified. Configuration items in the states of being affected by the change request are identified. The incorporation of a requested change to the states of being is managed using a configuration management application. A pending state of being for the item is generated reflecting the requested change that identifies the configuration items in the states of being having at least one attribute of a configuration item affected by the change. Graphical models, displayable on a display, are generated of all three states of being allowing access to configuration item information, the status of the change, and approval/disapproval of the change. |
