| 摘要 |
A system and method for managing requests for services, in particular via th e use of the Internet. The system maintains a information concerning capabilities and availabilities of a plurality of service providers such as repair technicians, temporary employees, in-home health care providers (e.g. , nurses), and the like, which information is viewable by service requestors. In response to the receipt of a service request from a service requestor, a wor k order is created and routed to one or more of the service providers for the purpose of having one or more of the selected service providers indicate an acceptance of the work order. The service providers may be automatically selected using the information maintained within the system or may be manual ly selected, for example, by the service requestor.
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