A SYSTEM AND A METHOD FOR ENABLING AN AUTOMATED CUSTOMIZED SERVICE OFFER

摘要

The invention relates to a method for automatic customization of a service to a user by a remote host (32') by means of a telematic communication (40), said remote host comprising storage means (47) for storing a background information about the user, said method comprising the steps of initiating a trigger information (39) at a user's site upon an occurrence of an event corresponding to a need of the user, acquiring a context information (36) about the user at the user's site, combining the trigger information (39) with the context information (36) in a specific message, sending the specific message to the remote host by means of the telematic communication, receiving the specific message by the remote host, processing of said trigger information by the remote host in combination with the background information (47) according to a prestored user identification (45), processing said context information (43) by the remote host, putting forward a service offer to the user based on a combination of said trigger information (41), said background information (47) and said context information (43).