| 摘要 |
<P>PROBLEM TO BE SOLVED: To provide a customer information management device or the like efficiently using information stored by an organization such as a company. <P>SOLUTION: A customer information management server 1, a client information server 2, an information collecting server 3, or a transaction history information collecting server 4 gathers and stores pieces of information regarding customers which are targets of audience of an interpersonal event from a terminal, a user information collecting server 6, and other external servers or the like. The customer information management server 1 mutually links information regarding the same customer or the same event. When the type of the event or information for selecting the audience is received from an employee client 11, the customer information management server 1 reads information regarding the event or audience from the client information server 2, the information collecting server 3, or the transaction history information collecting server 4, data showing a state written with the read information in a form for the event is generated, and it is outputted to the employee client 11 or the like. <P>COPYRIGHT: (C)2005,JPO&NCIPI |
