发明名称 |
AUTOMATIC TELECOMMUNICATIONS SERVICE NOTIFICATION |
摘要 |
An automatic notification system for certain telecommunications service applications allows for prompt and efficient "status item" notification messages to be sent to service subscribers without human intervention. A notification system application platform is configured to recognize certain trigger events (such as, for example, the completion of a line test) and retrieve subscriber information from a databa se regarding a preferred communication channel for receiving status item notification messages. The platform then automatically transmits the proper message to the subscriber (sending an email notification as a default channel) and, if appropriate, waits for a reply message from the subscriber. The "subscriber" may also include a company such as an access provider, which may receive notification regarding access tests formed in th e network.
|
申请公布号 |
CA2464785(A1) |
申请公布日期 |
2004.10.16 |
申请号 |
CA20042464785 |
申请日期 |
2004.04.15 |
申请人 |
AT&T CORP. |
发明人 |
MILK, JAMES H.;MONTELL, KENNETH RAY;BENNETT, GAIL L.;ABOUJAOUDE, ROGER B.;ESLAMBOLCHI, HOSSEIN;MONTERO, JAMIE C.;MAJOR, DARLENE BING |
分类号 |
H04L12/16;H04M1/64;H04M3/00;H04M3/42;H04M3/487;(IPC1-7):H04M3/42 |
主分类号 |
H04L12/16 |
代理机构 |
|
代理人 |
|
主权项 |
|
地址 |
|