SYSTEMS AND METHODS TO FACILITATE SELLING OF PRODUCTS AND SERVICES
摘要
The system of the present invention provides systems and methods for selling goods and services in conjunction with the Internet. The system receives session information on a customer's website session from the enterprise's website and may also receive customer information on the customer from the enterprise. The system determines from the received information whether the customer represents a sales opportunity, based on a set of rules of engagement for the enterprise and whether the customer wants or could use assistance from a sales associate. The system further produces a ranked list of sales associates matched for each sales opportunity. A customer queue is created for each sales associate that has the sales opportunities matched with the sales associate
申请公布号
WO2004059805(A3)
申请公布日期
2004.10.14
申请号
WO2003US41090
申请日期
2003.12.22
申请人
PROFICIENT SYSTEMS, INC.;FREISHTAT, GREGG, S.;KAIB, PAUL;DORAN, STACEY;DERNAVICH, JEFFREY, S.;WILSON, JACKSON, L. III
发明人
FREISHTAT, GREGG, S.;KAIB, PAUL;DORAN, STACEY;DERNAVICH, JEFFREY, S.;WILSON, JACKSON, L. III