摘要 |
<P>PROBLEM TO BE SOLVED: To provide a means for solving defects in a received device which received, for determining the cause of losses by kinds, acting immediately, notifying customers and carrying out documentation. <P>SOLUTION: A system (40) which performs Receipt Inspection Reports (RIR) enables modification, search and report of RIR data. The RIR data are stored on a database (44) and are accessible online for facilitating tracking and analyzing defects and other problems. Search and custom report may be generated for tracking and analyzing the RIR in question. A RIR solution process can be improved by analyzing the fundamental cause, using the RIR data stored on the database (44) after the logging and tracing of the defects. <P>COPYRIGHT: (C)2005,JPO&NCIPI |