System and method to facilitate team communication

摘要

A system and method to facilitate communications among team members or subscribers using a virtual assistant and a derived points of contact (POC) list to initiate contacts. The virtual assistant automates the task of reaching a party to be contacted through trying a variety of POC options until a connection is established or the options are exhausted. The system takes advantage of the POC provided by a person to be contacted, reducing the burden of maintaining a complete personal contact list by each team member or subscriber. The virtual assistant uses the derived POC list to establish a preferred method for contacting a team member or subscriber.