System and method for facilitating interaction with information stored at a web site

摘要

Described is a system and method for facilitating interaction with information or knowledge. In one aspect, a knowledge-building component captures knowledge or information and stores it in a knowledge module. The knowledge module is attached to either a Web site or individual Web pages or documents within the Web site. The content and structure of the knowledge module determines the interactive functionality provided to the end user of the Web site. In another aspect, a knowledge serving component facilitates interaction with the information or knowledge. The knowledge serving component provides a user machine with alternative interactions. The knowledge serving component uses selections made by the user machine and the content of the knowledge module to direct the user machine to a specific piece of knowledge or information contained within a site.