发明名称 |
System and method for resolving a dispute in electronic commerce and managing an online dispute resolution process |
摘要 |
Techniques are described for handling disputes online. The techniques particularly relate to high-volume dispute handling, and integration with an online marketplace or general online selling. The techniques can handle a very high volume of concurrent disputes cost effectively, and provide for the central management of a large and geographically distributed group of dispute resolution specialists that assist with online dispute resolution. The techniques address needs arising through the recent growth of global online marketplaces and online selling.
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申请公布号 |
US2004128155(A1) |
申请公布日期 |
2004.07.01 |
申请号 |
US20030634654 |
申请日期 |
2003.08.05 |
申请人 |
VAIDYANATHAN LALITHA;QUINN JOHN;KHAISHGI AHMED;CHERRY-LISCO CARA |
发明人 |
VAIDYANATHAN LALITHA;QUINN JOHN;KHAISHGI AHMED;CHERRY-LISCO CARA |
分类号 |
G06Q10/00;G06Q30/00;(IPC1-7):G06F17/60 |
主分类号 |
G06Q10/00 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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