Enhancement for multi-lingual record processing

摘要

Customer record systems for multinational companies advantageously store both Latin character set (language of the database user) and customer-local language forms of the information so that mailings to customers can be accomplished with printing in the local language. Further, web access by customers into their information can also be displayed in local language format from this system. Limiting the local language storage to that information that is needed to communicate to the customer in customer's location provides full access to all transactional information to the owner or user of the database. Translating all customer information into Unicode provides a single uniform database into which these mixed language records can be stored. Variations in signaling to the translation mechanism are provided so that use of local language terminals can be used.