发明名称 |
Contact identifier for message types |
摘要 |
A method and apparatus are provided for routing a plurality of different types of Internet messages within a host to a plurality of agents. The method includes the steps of determining the message type of each of the plurality of different types of Internet messages and inserting a message type identifier into a packet of each message type of the plurality of different message types. The method further includes the steps of routing the packets to an Internet message distributor and distributing the messages within the Internet message distributor to the plurality of agents based upon the inserted message type identifier.
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申请公布号 |
US2004114573(A1) |
申请公布日期 |
2004.06.17 |
申请号 |
US20020320002 |
申请日期 |
2002.12.16 |
申请人 |
MOSQUERA DAVE;BONIFAZI CARLO;SALEH NAYEL;JAMES ERIC;MOSER MARY ELLEN;SHERIDAN MIKE;WESEN DAVE;HOLLATZ MIKE;PETERS MIKE;FUNCK DAVID;HODSON JEFF;BECKSTROM ROBERT;DEZONNO ANTHONY |
发明人 |
MOSQUERA DAVE;BONIFAZI CARLO;SALEH NAYEL;JAMES ERIC;MOSER MARY ELLEN;SHERIDAN MIKE;WESEN DAVE;HOLLATZ MIKE;PETERS MIKE;FUNCK DAVID;HODSON JEFF;BECKSTROM ROBERT;DEZONNO ANTHONY |
分类号 |
H04L12/56;(IPC1-7):H04L12/66 |
主分类号 |
H04L12/56 |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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