TERMINAL STATE NOTIFICATION METHOD, TERMINAL SETTING DATA ENCRYPTING BACKUP METHOD AND COMMUNICATION TERMINAL

摘要

PROBLEM TO BE SOLVED: To transmit the state of a terminal to a center in real time during user support is conducted. SOLUTION: When a user pushes a notification button 11a, a main control part 13 reads out a terminal state file 12a from a terminal state diagnosis part 12 that continuously diagnoses the state of the terminal and stores the state as a terminal state file 12a, and an audio signal conversion part 14 audio-encodes it to transmit it to a center device 2 via a speech signal transmission part 16. The center device 2 converts the terminal state file 12a to a data file in an audio signal reverse-conversion part 24 before storing it in a storage device 25 and displaying the file contents on a data display device 27. COPYRIGHT: (C)2004,JPO