发明名称 CUSTOMIZED SCRIPTING
摘要 Various implementations of the present invention provide systems and methods for customized scripting. One implementation provides for a visual display of a script to a user. The user makes use of the script in communicating with a specified person during a session. A computing system receives information relating to a specific session being conducted with the specified person. The computing system then processes the received information to generate output information that specifies a display of a customized script. The customized script contains a standard script determined by the specific session being conducted and information particular to the specified person. The output information is then received at a display device, and a display is generated thereon of the customized script for use by the user during the specific session with the specified person.
申请公布号 WO2004039036(A8) 申请公布日期 2004.06.10
申请号 WO2003IB05840 申请日期 2003.10.24
申请人 SAP AKTIENGESELLSCHAFT 发明人 LUECKHOFF, HERMANN;CHAVEZ, ARMANDO;IANCU, OCTAVIAN, N.;KORMAN, ADAM;RODGERS, DEBORAH
分类号 G06F17/30;G06Q10/10 主分类号 G06F17/30
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