AN INCIDENT ALERT AND MONITORING SYSTEM

摘要

The present invention, with reference to Figure 1, provides an incident alert and monitoring system. The system comprises at least one communications device (34) for use by a subscriber (32), a communications network (10) and processing means (22) made available by a service provider (20) which is accessible by the at least one communications device (34) used by a subscriber (32) via the communications network (10). The processing means (10) has an alert status parameter which is initially preset to a first standby status. On recording of a first event, the processing means (22) upgrades the alert status parameter from the first standby status to a second primed status and creates an incident log. On recording of a second event, the processing means (22) upgrades the alert status parameter from the second primed status to a third alarm status, whereupon the incident report is communicated to an emergency service (40) for immediate attention.