发明名称 |
METHODS AND SYSTEMS FOR AUTOMATIC FORWARDING OF COMMUNICATIONS TO A PREFERRED DEVICE |
摘要 |
Methods and systems for routing a communication to a preferred device are disclosed. A service center consistent with the present invention is operable to receive information pertaining to a communication to a user from a calling party, and retrieve data corresponding to the user using the received information.The service center also determines a preferred device of the user based on the retrieved data, wherein the preferred device is one of a plurality of devices associated with the user. Thereafter, the service center ascertains whether the preferred device of the user requires a new mode of delivery, and routes the communication to the preferred device of the user based on the ascertaining. |
申请公布号 |
WO2004049615(A2) |
申请公布日期 |
2004.06.10 |
申请号 |
WO2003US37706 |
申请日期 |
2003.11.25 |
申请人 |
TELESECTOR RESOURCES GROUP, INC.;VERIZON DATA SERVICES INC. |
发明人 |
REDING, CRAIG, L.;KUNUTURI, NAGENDRA;RAJAGOPALAN, MAHESH;SINGH, JAGMIT;HELBLING, CHRISTOPHER, L. |
分类号 |
G06F;G06F15/16;G06F15/167;G06F15/173;G06F17/30;H04B7/00;H04J;H04J1/00;H04L;H04L1/00;H04L12/16;H04L12/66;H04M;H04M1/00;H04M1/56;H04M1/64;H04M3/00;H04M3/24;H04M3/38;H04M3/42;H04M3/436;H04M3/48;H04M3/493;H04M3/537;H04M3/56;H04M3/58;H04M7/00;H04M15/00;H04M15/06;H04Q3/00;H04Q7/20;H04Q7/24 |
主分类号 |
G06F |
代理机构 |
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代理人 |
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主权项 |
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地址 |
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