Remote diagnosis method and system, and portable information processor therefor

摘要

In a remote diagnosis method for diagnosing by transmitting and receiving information between a support center system and a portable information processor by way of a communication system, an inspection unit for inspecting the object of inspection is installed in a function unit housing of the portable information processor, the portable information processor transmits the inspection data collected by the inspection unit to the support center system, and the support center system returns the result of diagnosis based on the received inspection data to the portable information processor.