Method, system, and storage medium for building and maintaining a remote monitoring and diagnostics knowledge base

摘要

An exemplary embodiment of the invention relates to a method, system, and storage medium for building and maintaining a remote monitoring and diagnostics knowledge base via an alert fusion system. The method comprises receiving at least one alert relating to a condition detected on field equipment being remotely monitored. The method further comprises processing the alert which includes evaluating a severity level, and if a severity threshold is reached, generating a summary alert. The summary alert is transmitted to an end user at a remote client. The invention also includes a system and a storage medium for implementing the invention.