发明名称 DYNAMIC SERVICE FULFILLMENT
摘要 With the permission of a targeted recipient, a service provider obtains access to schedule information of a targeted recipient and, based on the schedule information determines scheduled availability of the targeted recipient to accept fulfillment of the service. Additionally, permission-based access to location information of the targeted recipient is obtained and a location of the targeted recipient is determined based on the location information. Thereafter, fulfillment of the service is directed to the location of the targeted recipient. At the time of service fulfillment, service personnel are provided access to location and identification information of the targeted recipient such that fulfillment of the service is further enhanced. In one embodiment of the present invention, package delivery may be automatically scheduled or rescheduled in this manner. In this manner, service providers can efficiently carry out fulfillment of their services while simultaneously accommodating schedules and preferences of targeted recipients of their services.
申请公布号 AU2003280370(A1) 申请公布日期 2004.05.04
申请号 AU20030280370 申请日期 2003.10.14
申请人 ACCENTURE GLOBAL SERVICES GMBH 发明人 BAIJU SHAH;RYAN, C. HORNER;JAIMIN, A. SONI
分类号 G06Q10/08;G06Q10/10;G06Q30/06 主分类号 G06Q10/08
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