Characterizing users of a web tool

摘要

The present invention provides a method of acquiring user information from users of a web tool in order to characterize users of the particular web tool. In one embodiment, the method involves providing the web tool to web users over the Internet, and providing to a web user the opportunity to take a pop-up survey in response to the user using the tool. In this way, actual user information relating to the user's use of the web tool is automatically and conveniently elicited from the user through the pop-up survey if the user selects to take the survey.