System for minimizing notifications in workflow management system

摘要

The present invention relates to a technique for improving the handling of notification items related to the execution of process model instances and/or activity instances within a Workflow Management System (WFMS) or a computer system with comparable functionality. A notification group definition associates a notification group with at least one process model and/or at least one activity. The process model and/or the activity are associated with a notification specification referring to an addressee, for whom the WFMS creates and to whom the WFMS sends a notification item if an instance of the associated process model and/or an instance of the associated activity is not completed according to certain conditions. The WFMS is responsive to the notification group definition by sending a notification group item to the addressee as representative of one or many created notification items of associated process models and/or associated activities. This prevents individually created notification items from being sent to the addressee.