发明名称 TELEPHONY-BASED INVENTORY ACCESS SYSTEM ESPECIALLY WELL SUITED TO ACCESSING OF INVENTORIES IN THE TRAVEL INDUSTRY
摘要 <p>In an inventory access system, an integrated voice recognition module with a speech processor is used to interface a user with an intelligent switch having access to databases containing profiling information about travelers or criteria regarding limitations on travel established by corporations and having access to the inventories of various travel providers, such as the seats available on an airline's flights, the rooms available in a hotel, or the cars available from a rental car agency. The inventory access system automates a great degree of the travel booking process such that, in the majority of cases, the user does not need to invoke the assistance of a live travel agent. Thus, travel arrangements can be made more efficiently and with less expense than can be accomplished using other systems in which a greater degree of human assistance is required.</p>
申请公布号 WO2004032014(A1) 申请公布日期 2004.04.15
申请号 WO2003US31299 申请日期 2003.10.03
申请人 BILLERA, DONNA 发明人 BILLERA, DONNA
分类号 G06Q10/00;G10L15/26;(IPC1-7):G06F17/60;G10L21/00;H04M1/64 主分类号 G06Q10/00
代理机构 代理人
主权项
地址