SYSTEM AND METHOD FOR PROVIDING ENHANCED SERVICES IN A MULTI-CHANNEL INTERACTIVE DISTRIBUTED ENVIRONMENT

摘要

A system for providing enhanced services in a multi-channel interactive distributed environment includes at least one automated teller machine (202) and at least one computer (216). A server (218) is coupled to the automated teller machine (202) and the computer (216). The server (218) is operable to provide information tailored to a user based on a stored user profile (228). This tailored information is provided to the user when the user is accessing the server (218) via either the computer (216) or the automated teller machi ne (202).