摘要 |
<P>PROBLEM TO BE SOLVED: To provide a business support device which makes efficient use of a handwritten memo prepared by a person in charge of customers, and to provide a business support system, business support method and business support program. <P>SOLUTION: A customer representative inputs business card data of a customer representative of a customers by a business card scanner. Business card information is registered by a business support server with a telephone number as a key (S10). Then, the customer representative outputs visit memo sheet for a visiting customer, from a business support data input/output device (a digital multifunction machine) before visiting the customer (S11). After customer representative visits the customer (S12), he/she writes down contents of business negotiations in the outputted visit memo sheet (S13), sets the memo sheet thus used to the business support input/output device and carries out the same operation as copying. By this, the updating or addition of data of business support database 113 (S14) is performed. Then, the business support database 113 is utilized (S15). <P>COPYRIGHT: (C)2004,JPO |